General Terms and Conditions

1. Scope

These General Terms and Conditions apply to all rental agreements for the studio “Bergblick” between the landlord (Robert Raab) and the tenant.

By making a booking, the tenant fully accepts these terms and conditions.

2. Booking and Contract Conclusion

The studio can only be booked online via the booking system, and payment is processed by advance bank transfer.

The rental agreement becomes valid once the booking process has been completed and the full rental price has been paid.

The tenant will receive a confirmation by email after a successful booking.

3. Payment Terms

The total rental price is due immediately at the time of booking. A booking without full payment is not possible. Once the payment has been received, the tenant will receive a binding booking confirmation by email.

No additional transaction fees will be charged to the tenant.

4. Cancellation Policy

The tenant may cancel the booking at any time. The following cancellation fees apply:

Cancellation up to 14 days before arrival: full refund of the total rental price, including the cleaning fee.

Cancellation from 13 to 2 days before arrival: 20% of the total rental price. The cleaning fee will be refunded.

Cancellation 1 day before arrival: 90% of the total rental price. The cleaning fee will be refunded.

In case of no-show: 100% of the total rental price. The cleaning fee will be charged in full.

Cancellations must be made in writing via email to Bergblick-Walchsee@host.smoobu.com.

5. Check-in and Check-out

The studio is available from 3:00 PM on the day of arrival.

On the day of departure, the studio must be vacated by 10:00 AM.

Different arrival or departure times are only possible by prior arrangement.

6. Use of the Studio

The studio may only be used by the number of persons specified in the booking. Pets are not allowed.

The tenant agrees to treat the studio and its furnishings with care and to report any damage to the landlord immediately.

The tenant accepts the house rules.

7. Liability

The landlord is not liable for the loss or damage of personal belongings of the tenant.

The tenant is fully liable for any damage caused to the studio or its inventory by themselves or their guests.

8. Force Majeure

In cases of force majeure (e.g. natural disasters, pandemics, or official regulations) that make the rental of the studio impossible, both parties may withdraw from the contract.

In this case, the rental amount already paid will be fully refunded. There is no entitlement to further compensation.

9. Final

Provisions Changes or additions to these terms must be made in writing. Should any provision of these terms become invalid, the validity of the remaining provisions shall remain unaffected. The law of the Republic of Austria applies. The place of jurisdiction is Kufstein.